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General (5) Membership (9) Auctions (3)
Xchanging (Selling) (8) Grabbing (Buying) (7) End of Auction (Xchanger) (5)
End of Auction (Grabber) (6) Relisting (2) Searching (2)
Categories (3) Technical Difficulties (3)  

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03
Sep
How do I leave feedback?

Question TypeIcon Question Type: How To
QuestionIcon Question: How do I leave feedback?
AnswerIcon Answer: Feedback helps build a safe marketplace so people know who they can trust when grabbing and xchanging on SizeXchange.

First you must be logged in.

When an Xchanger wants to leave feedback for a Grabber choose Xchanged Items from the menu on the right. Click on the Give Feedback button. Choose Happy, Neutral or Sad and leave a comment in the box below.

When a Grabber wants to leave feedback for an Xchanger choose My Grabs from the menu on the right. Click on the Give Feedback button. Choose Happy, Neutral or Sad and leave a comment in the box below.
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Thursday, 03 September 2009
Votes: 1
Comments: 0
Hits: 325
Modified: 03 Sep 2009

22
Nov
What happens if I cant reach the Xchanger

Question TypeIcon Question Type: General Enquiries
QuestionIcon Question: What happens if I cant reach the Xchanger?
AnswerIcon Answer: There could be any number of legitimate reasons why your Xchanger has been unable to respond to your emails (i.e. emergencies, illnesses, or computer problems). If your buyer has a record of consistent positive feedback, be patient. Chances are, they may simply be delayed due to unavoidable circumstances. However, if you still don't hear from them you have the option of requesting their phone number, by emailing disputes@sizexchange.com, which may help facilitate the communication process.

After a reasonable amount of time, if you are still unable to contact the Seller via email or phone, you can leave appropriate Feedback to alert other bidders about your experience.
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Saturday, 22 November 2008
Votes: 0
Comments: 0
Hits: 114
Modified: 22 Nov 2008

22
Nov
What happens after the transaction ends (Grabber)

Question TypeIcon Question Type: General Enquiries
QuestionIcon Question: What happens after the transaction ends (Grabber)
AnswerIcon Answer: Both you and the seller are automatically notified at the end of an transaction.

Your notification will include all relevant details to close the sale including the seller's email address.

The points cost you grabbed the item for will then be transferred to the Xchangers account.

It is recommended that you both discuss payment of shipping and/or cash payment for the item (if a cash transaction) as soon as possible after the close of the auction, preferably within 3 days of auction close
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Saturday, 22 November 2008
Votes: 0
Comments: 0
Hits: 106
Modified: 07 Dec 2008

22
Nov
If I successfully 'Grab' an item when will the points be deducted from my account

Question TypeIcon Question Type: General Enquiries
QuestionIcon Question: If I successfully 'Grab' an item when will the points be deducted from my account?
AnswerIcon Answer: The relevant points cost of an item will be transferred from your account to the Xchangers points bank once the 'Grab' transaction completes successfully.
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Saturday, 22 November 2008
Votes: 0
Comments: 0
Hits: 102
Modified: 07 Dec 2008

22
Nov
Who pays the shipping for the Xchange items I have grabbed

Question TypeIcon Question Type: General Enquiries
QuestionIcon Question: Who pays the shipping for the Xchange items I have grabbed!
AnswerIcon Answer: The grabber is responsible for all postage and shipping costs. The postage and shipping methods and payment are determined by the item Xchanger prior to the posting of the item for exchange. Be sure to confirm the shipping details and cost before you bid on an item. When you bid on an item, you are legally bound to follow through with the purchase, and this includes paying for the shipping.
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Saturday, 22 November 2008
Votes: 0
Comments: 0
Hits: 105
Modified: 22 Nov 2008

22
Nov
How will you communicate to the Xchanger that I have 'grabbed' their item.

Question TypeIcon Question Type: How To
QuestionIcon Question: How will you communicate to the Xchanger that I have 'grabbed' their item?
AnswerIcon Answer: The Xchanger will be notified by email immediately after the item has been grabbed. Please ensure your contact email is up-to-date, so we can contact you with such notification correspondence.
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Saturday, 22 November 2008
Votes: 0
Comments: 0
Hits: 103
Modified: 07 Dec 2008



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